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The Power of Active Listening: Five Tips to Boost Your Business

Updated: 7 days ago

Know Like Trust with Karen Stone

Active listening—it's one of those skills that sounds simple but is crucial for success, whether you're a seasoned real estate agent or just getting started. It can mean the difference between building strong client relationships and losing them. But don't worry, I've got you. In this episode, I'm sharing five practical tips to help you become a listening pro, build trust with clients, and ultimately elevate your business. 🙌

Why Active Listening Matters

First, let's talk about why active listening is such a game-changer. As human beings, we all want to feel heard, seen, and appreciated. When you listen actively, you show your clients that you care about their needs and concerns. This can lead to deeper relationships, more referrals, and, ultimately, more success in your business.

Ready to boost your listening skills? 🤔

Here are five tips that will help you master the art of active listening.

  1. Listen to learn, not to respond: Start with a simple, open-ended question like "How can I help you today?" Then really listen—don't start crafting your response while they're talking. Give them your full attention.

  2. Ask questions for clarification: Take it deeper with thoughtful questions. This helps you understand their pain points, challenges, needs, dreams, and goals.

  3. Lean in and make eye contact: Body language matters! Show that you're fully engaged by leaning in, making eye contact, and yes, taking notes. It shows you care about what they're saying.

  4. Embrace the pauses: I know it's tough, but resist the urge to fill those awkward silences. Give them time to gather their thoughts—it'll pay off in more meaningful conversations.

  5. Minimize distractions: Say it with me: UNDIVIDED ATTENTION. Put away your phone, close the laptop, and really focus on the conversation. You'll be amazed at what you hear when you're not distracted.

🌟 Bonus Tip: Check out Episode 54 for an insightful interview with Diane Terry, a real estate pro who's an absolute master at active listening. Trust me, it's worth a listen! 🎧

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"Christine has a warm and welcoming style that brings out the best of her guests and shares it brilliantly with all her listeners." - If you're feeling all the feels too, please stop by the podcast, rate it and leave us a review. It really does help boost the show.

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